Exchanges/Returns

To have a whole new and easy shopping experience at home, the deels.pk provides 15 days return and exchange policy for you. You can return or exchange all items with in 15 days of product receipt.

  • We will gladly accept any unworn, unwashed merchandise with original tags within 15 Days of purchase for a refund or an exchange.
  • Please return goods with a copy of the invoice and mention the reason for returning the items.
  • Due to Intimate Nature and Hygienic standards, we do not accept returns of underwear and socks.
  • Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address. 
  • Delivery Charges will not be refunded. 
  • Refund requests will be processed within 7 working days after receiving the return products.
  • All returns should be sent to DEELS.PK, 90 rustam park moor samanabad Lahore.
  • For further queries about exchanges and returns, please contact us at support@deels.pk

FOLLOW THESE SIMPLE STEPS TO RETURN OR EXCHANGE YOUR ITEM(S):


1. COMPLETE RETURN FORM
If you wish to return or exchange any portion of your online order, please complete the Return Form(will be provided with shipment, also be downloaded from website) and include it with your return shipment.
If you wish to return or exchange any product of your order, please complete the form and include it with your return shipment.


2. REPACK MERCHANDISE
Please make sure that the item(s) you wish to return, along with the Return Form are included with your return shipment.


3. SHIP TO
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:
DEELS.PK
90 Rustam park moor samanabad
Lahore, Pakistan.
03081040579

 

DEELS.PK has full rights to update Return and Refund policy without any prior notice.